At The Holistic GP, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, access our services, or communicate with us.

 

1. Information We Collect

 

We collect both personal and non-personal information to provide our services effectively. This includes:

 

• Personal Information: Name, email address, phone number, mailing address, date of birth, and medical history if applicable.

• Non-Personal Information: Browser type, device information, website usage data, and cookies.

 

We collect this data through:

 

• Online forms for bookings or queries.

• Email and direct communication.

• Website analytics tools and cookies.

 

2. Why We Collect Your Information

 

We collect and use your information to:

 

• Provide healthcare consultations and services.

• Process bookings and appointments.

• Improve the functionality of our website and services.

• Send updates, newsletters, or other communications that may be of interest.

• Comply with legal obligations.

 

We ensure that any data collected is used for its intended purpose, and we do not use it in ways incompatible with the purposes listed above without your consent.

 

3. Sharing of Your Information

 

We do not share your personal information with third parties, except in the following circumstances:

 

• With your consent or at your direction.

• To healthcare professionals involved in your care.

• With service providers assisting us in operating our website or conducting our business, subject to confidentiality agreements.

• To comply with legal requirements, such as court orders or regulatory obligations.

 

We do not sell or lease your personal information to any third parties.

 

4. Your Rights

 

You have the following rights regarding your personal information:

 

• Access: You can request access to the personal information we hold about you.

• Correction: You have the right to request corrections to any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal and regulatory restrictions.

• Objection: You can object to our use of your information for specific purposes, like marketing communications.

 

To exercise any of these rights, please contact us via the information provided below.

 

5. Data Security

 

We implement a variety of security measures to safeguard your personal information. These include encryption, secure servers, and limited access to your personal data only by authorised personnel. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Minors’ Data

 

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

 

7. Use of Cookies

 

Our website uses cookies to improve your experience. Cookies are small data files that help us understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.

 

8. Changes to Our Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

 

9. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

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